Effective Date: May 11, 2025
At TrueVantages.com (“we,” “us,” or “our”), your privacy is of utmost importance. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it when you interact with our website and services related to stimulus aid relief programs and financial assistance. By using our website, you agree to the terms described here.
1. Introduction
This Privacy Policy explains how we handle the personal information you provide when accessing or using TrueVantages.com. We are committed to maintaining your trust by protecting your data through secure practices, responsible use, and clear communication of your rights.
2. Personal Information Collected
We only collect the personal information necessary to deliver the services we offer.
For the purposes of this Privacy Policy, “Personal Information” means individually identifiable details, including but not limited to:
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First and last name
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Email address
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Telephone number
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Any other information needed to deliver financial assistance services
Importantly, no mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes. We do not express or imply to other companies or firms that you have given subscriber opt-in permission to anyone other than TrueVantages.com.
3. How We Collect Personal Information
At TrueVantages.com, we collect personal information through several interactions you may have with our website. When you fill out any forms, such as when signing up for program updates, submitting inquiries, or requesting information about financial assistance, you voluntarily provide details that help us assist you. Additionally, when you engage with our website—whether by browsing resources, subscribing to newsletters, or participating in surveys or feedback opportunities—certain information may be collected to enhance your experience and ensure our services are relevant to your needs. We prioritize transparency in all data collection processes and ensure that you have control over the personal information you choose to share with us.
4. Purpose of Data Use
The personal information collected by TrueVantages.com is used solely to fulfill the purposes for which you provided it. Specifically, we use this information to deliver the financial assistance resources, stimulus aid program details, and support services you request. It enables us to communicate with you effectively, respond to your questions or concerns, and provide personalized recommendations or content tailored to your interests. Furthermore, we may use your information to send important updates related to your inquiries or accounts and to ensure that our services comply with applicable legal and regulatory obligations. At no time is your personal data used for purposes outside those described in this Privacy Policy.
5. User Communications and Mobile Program Terms
If you subscribe to our mobile alerts, you agree to the following terms:
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Message frequency: Maximum of 5 messages per month
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Message and data rates: May apply
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Help: Reply HELP for assistance; for additional help, email info@TrueVantages.com or call (877) 751-5355
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Opt-out: You can opt out at any time by texting STOP, QUIT, END, CANCEL, UNSUBSCRIBE
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Privacy: No mobile information will be shared with third parties
These terms ensure you maintain control over your communication preferences.
6. Data Security Measures
We employ industry-standard safeguards to protect your personal information, including encryption, secure data storage, and restricted system access. Our security practices are regularly reviewed and updated to address evolving threats and ensure your data remains protected.
7. External Links
Our website may include links to third-party websites or resources. Please be aware that we are not responsible for the privacy practices or policies of those external sites. We encourage you to review the privacy policies of any third-party sites you visit through our links to understand how they collect and use your information.
8. Cookies and Tracking Technologies
We may use cookies, pixels, and other tracking technologies to enhance your experience on our website. These tools help us understand user behavior, personalize content, and improve website functionality. You can adjust your browser settings to control or block cookies if you prefer.
9. Your Rights and Choices
You have the right to:
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Access and review the personal information we hold about you
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Request corrections or updates to inaccurate or outdated information
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Withdraw consent for specific uses or communications
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Request deletion of your personal data, subject to legal requirements
To exercise any of these rights, please contact us using the details provided below.
10. Children’s Privacy
Our services are intended for users aged 18 and older. We do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected such data, we will promptly delete it.
11. Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to meet legal obligations. When data is no longer needed, we securely delete or anonymize it to prevent unauthorized use.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
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Email: info@TrueVantages.com
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Phone: (877) 751-5355
We are committed to responding promptly and ensuring your privacy needs are addressed.
TrueVantages.com reserves the right to update this Privacy Policy periodically. We encourage you to review it regularly to stay informed about how we protect your personal information.
